Terms of Use

Terms of Use

These Terms of Use (the “Terms”) govern your access to and use of the ColourPop Cosmetics website (the “Website”)—including browsing, purchasing products, and interacting with our services. By using the Website, you agree to comply with these Terms. If you do not agree, please do not access or use the Website.

1. Eligibility to Use the Website

  • You must be at least 18 years old to use the Website, or have explicit consent from a parent or guardian if you are under 18.
  • By using the Website, you confirm that you have the legal capacity to enter into these Terms and adhere to all applicable laws (local, state, national, or international).

2. Permitted & Prohibited Uses

Permitted Uses

You may use the Website for personal, non-commercial purposes, including:
  • Browsing product information, reviews, and policies.
  • Placing orders for personal use (in compliance with our Terms of Purchase).
  • Contacting our team for customer support (e.g., via service@colourpop.com).

Prohibited Uses

You may not use the Website for any unlawful, harmful, or disruptive purpose, including:
  • Infringing on intellectual property: Copying, modifying, or distributing our trademarks, logos, product images, text, or software without prior written permission.
  • Compromising security: Uploading viruses, malware, or other harmful code; attempting to hack, access, or disrupt our servers or user data.
  • Misrepresenting identity: Impersonating another person, creating fake accounts, or sharing false information (e.g., fake order details, misleading product reviews).
  • Abusing services: Spamming, scraping content, or using automated tools (e.g., bots) to manipulate order processes, pricing, or inventory.
  • Violating laws: Using the Website to facilitate fraud, illegal sales, or any activity that violates local, state, national, or international regulations.
We reserve the right to restrict, suspend, or terminate your access to the Website if you violate these prohibited uses.

3. Intellectual Property Rights

  • All content on the Website—including brand names, trademarks (e.g., “ColourPop Cosmetics”), logos, product designs, text, images, and software—is owned by ColourPop Cosmetics or our authorized licensors. These materials are protected by global intellectual property laws (e.g., copyright, trademark law).
  • You are granted a limited, non-transferable, non-exclusive license to access and view Website content for personal use only. This license does not allow you to reproduce, sell, distribute, or publicly display any content without our written permission.
  • Unauthorized use of our intellectual property may result in legal action.

4. User-Generated Content (If Applicable)

If you submit content to the Website (e.g., product reviews, social media mentions tagged to us), you grant ColourPop Cosmetics a non-exclusive, royalty-free, global license to use, display, and distribute that content for marketing, promotional, or service-related purposes.
  • You confirm that any user-generated content you submit is original to you, does not infringe on third-party rights (e.g., copyright, privacy), and is not harmful, misleading, or unlawful.
  • We reserve the right to moderate, edit, or remove user-generated content at our discretion.

5. Website Availability & Accuracy

  • We strive to keep the Website accessible 24/7, but we do not guarantee uninterrupted service. The Website may be temporarily unavailable for maintenance, updates, or technical issues (we will notify users of significant downtime when possible).
  • We work to provide accurate product information (e.g., descriptions, pricing, ingredients) and policies, but we do not warrant that all content is error-free, complete, or up-to-date. We may correct errors or update content (e.g., pricing, inventory) without prior notice.
  • Product images on the Website are for reference only—actual product color, texture, or packaging may vary slightly due to manufacturing or screen display differences.

6. Links to Third-Party Sites

The Website may include links to third-party websites (e.g., payment processors, shipping carriers). These links are provided for convenience only, and we do not control or endorse the content, privacy policies, or practices of third-party sites.
  • You access third-party sites at your own risk. We are not liable for any damages or issues arising from your use of third-party websites.

7. Limitation of Liability

  • ColourPop Cosmetics shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Website—including but not limited to loss of data, profits, or access to services.
  • We are not responsible for damages caused by factors beyond our reasonable control, such as:
    • Technical failures (e.g., server downtime, network interruptions).
    • Unauthorized access by third parties (e.g., hacking, data breaches due to user negligence).
    • Issues with third-party services (e.g., payment processor errors, carrier delivery delays).
  • Our liability for direct damages (e.g., defective products, order errors) is limited to the amount you paid for the affected product or service.

8. Changes to These Terms

We may update these Terms of Use periodically to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the content on this page.
  • Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We recommend checking this page occasionally to stay informed of updates.

9. Contact Us

If you have questions about these Terms of Use, need to report a violation, or require further clarification, please contact us at service@colourpop.com.